I've even perfected the homemade stovetop technique for making kettle corn (just a sprinkle of sugar over the the preheated oil and unpopped popcorn and lots of vigorous shaking). The only problem is that I haven't been able to find the mushroom kernals in the regular grocery store. And I like me some mushroom popcorn! I prefer the texture and find the flavor distributes better on the rounder surface!
Mushroom (l) and butterfly (r) popcorn.
The other day I noticed some gourmet natural kettle corn in the grocery store. It was a bonus that the company was based in Orem. So, I purchased a bag. Because I also love me some quick snacks.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjTuPmtga7t5QAC42hi8RlheP2w50vdAi4TJvtTK0Dm_p0WVMn5cvX0YuV4nFSR0LTjWiJ9RS-I6Ae_0_sVmgPKyNamUD1IExsL_FJTt2t_dbBvLfzuTASm_ZAHAPOpbnX4SNMGvMW38PY/s320/Sasha%2527s+Popcorn+Nasty.jpg)
Unfortunately, something was wrong when we tasted this popcorn. I had Hylan test it (just in case my taste buds were off from ingesting extra iron). He agreed. Acrid. Like a burnt kettle pot or oil. Just gnarly.
So, I did what any savvy consumer would do and politely notified the company that there was definitely something wrong with that particular batch of popcorn. I figured they might want to know that their product was not up to par.
And guess what? The nice customer service lady, Carrie, emailed me back. A few days later, look at what was sitting on my doorstep.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgwd_IWqUcgDN48Vv-t54oux8N28qSXLyth2j7FDF1VMBFOuQhQ8Y-Gab6uVIHgDPWZIykSgqgl-OOD3p2jVaETR1jhuybhEUdmtRztPHoomNgW8lWcqWhoS7q8OwtxNAfl_VV4vKRkGFE/s320/Sasha%2527s+Popcorn+Gift.jpg)
I honestly wasn't expecting such service. I thought maybe they would send me a coupon or invite me to get a replacement bag at their local shop, but nope. Hand delivered delicious gourmet popcorn.
So, thanks Sasha's Gourmet Popcorn!
1 comment:
I love hearing good CS stories! How was the new stuff?
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